Daily update is a key organisational communication tool that fosters alignment, engagement, and trust by keeping teammates on the same page about company activities. This communication can take the form of emails, app notifications, brief meetings, or a platform like tchop(tm). Typically short and focused on the day’s priorities or events, daily updates are delivered at a regular time each day to establish routine and reliability. They also provide a channel for employees to ask questions or share concerns related to the content.
Frequent daily updates demonstrate that leadership values communication, fostering stronger connections between teammates and the organisation. They also help employees stay informed about organisational activities and initiatives, reducing the risk of misinformation and increasing action rates. When delivered well, they can be a powerful motivator for employees to engage with the business and their roles.
To enable daily updates in your Action, configure one of its intents as a triggering intent and set the daily update option as the response for that intent. Then, add a dialogue to the daily update intent that prompts users to subscribe and collects their custom parameters (if configured). Depending on how your Action is deployed, you can then use these values in your daily updates conversation—see the following sections for details. For example, a retail organisation uses their daily update to inform teams on new policies or training opportunities. The company then broadcasts the content in a team channel where teammates can ask questions and discuss their relevance to the business.
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